How to Use Salesforce Maps on the Mobile App with a Saved Route

  1. Open the Salesforce Mobile App
Salesforce mobile app icon
  1. Select “Maps” on the bottom banner, then “Routes.” Select the saved Route to be visited  
Salesforce mobile app, maps, routes.
  1. See the saved Route displayed. To navigate to a location, click the three dots next to the desired location 
Salesforce mobile app, route
  1. A menu will display, select “Take Me There”
Salesforce mobile app, take me there
  1. Choose the desired mapping platform
Salesforce mobile app, choose map type
  1. Select “Start”

Salesforce mobile app, select start
  1. To get back to the saved Route, go back into the Salesforce mobile app 

Salesforce mobile app icon
  1. Make sure “Maps” is selected on the bottom banner, then “Routes” and select the Route again. 
Salesforce mobile app, maps, routes
  1. To add a stop to the Route, Click “Add Stop”
Salesforce mobile app, add a stop
  1. This window will appear. The name field determines what the location will be named on the Route. Click in the address box.
Salesforce mobile app, name of location
  1.  Type in the name of the place to be visited and addresses that match that name will appear. Select one.
Salesforce mobile app, address box

12. Click “Done”

Salesforce mobile app, click done
  1. See the name of the new stop that was just added. Click “Optimize.”
Salesforce mobile app, route with new stop
  1.  This is the most efficient Route including the stop.
Salesforce mobile app, optimized route with new stop
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